Terms of service

Who we are

Midhull is run by Shramish Kafle, Gutenbergstraße 5, 67227 Frankenthal (Pfalz), Germany (“Midhull”, “we”, “us”). You can reach us at hello@midhull.com.

Using Midhull

You need to be at least 13, or older where your local law requires it. If you are under the age of majority where you live, you need a parent’s or guardian’s permission. My Voice, payouts and fan clubs are only for people 18 and older. Please give your real birth year.

Your account is personal. Keep it secure and tell us if you think someone else is using it. You may not create accounts to get around limits, bans or the one free first song per person and device.

Songs made with AI

Midhull makes songs, covers and lyric videos with AI from what you give it. Results vary, and AI can make similar music for different people, so a song may sound like another song made on Midhull or elsewhere.

We improve Midhull all the time and may change, add or remove features. We will only make changes that have a valid reason, such as new features, security, legal requirements or technical progress, and that cost you nothing extra. If a change makes your paid plan clearly worse for you, we tell you in good time and you can end your plan free of charge within 30 days of the change.

Plans and songs

• Your first song is free and is made during setup. After that, making songs needs a plan. There is no free plan.
• Plans are counted in songs per month: Creator includes 300 songs a month and Pro 1,000. Each song includes two versions, a cover and a lyric video. If you use up your songs for the month, you can keep making songs, but new ones may take longer until your month renews.
• The Family plan gives each member up to 300 songs a month from one shared allowance, managed by the organiser.
• The yearly Creator plan can start with a 3 day free trial, once per person, with a smaller number of songs during the trial. Other plans have no trial.
• Plans have no ads.
• Your free first song stays playable in the app and can be shared with a visible Midhull mark. Downloading it needs a plan.
• If a song does not come out right, it goes back to your month automatically.
• Gift plans and promotional codes run from the day you redeem them. They do not stack with a paid plan: while both run, the higher plan applies, and promotional time is not saved for later.
• Opening a song someone sent you on to.midhull.com is always free.

Payment, renewal and cancellation

• Plans, coins and other in-app purchases are bought through the App Store or Google Play. Apple or Google take the payment and their purchase terms also apply. Prices are shown in the app before you buy and include VAT where it applies.
• Subscriptions renew automatically for the same period at the then current price until you cancel. A free trial turns into a paid yearly plan at its end unless you cancel before.
• You can cancel at any time in your App Store or Google Play subscription settings; the app takes you there in two taps. Cancel at least 24 hours before the end of the trial or the current period to avoid the next charge. After you cancel, your plan runs until the end of the period you paid for.
• We remind you before a trial ends and before a yearly renewal. If we change the price, Apple or Google tell you in advance and, where the law or their rules require it, ask you to agree before the new price applies.
• If a renewal payment fails, you have a 3 day grace period. During it, your library, playback and downloads keep working, you can make up to 5 new songs a day, and studio edits that make new audio pause. After that, access to your plan pauses while the store keeps trying to collect the payment for up to 60 days. If the payment goes through, your plan comes back automatically, with nothing lost.
• Deleting the app or your account does not cancel a subscription. Cancel it in the store first.

Refunds and your right of withdrawal

Purchases in the App Store or Google Play: Apple or Google sell the purchase to you, so their refund rules and, in the EU and UK, their information about your right of withdrawal apply. In the app, Your plan, Request a refund opens the store’s refund form, and we help you with the request.

Purchases you make directly from us, for example in our shop: if you are a consumer, you have the right to withdraw from the contract within 14 days without giving any reason. The period is 14 days from the day the contract is made or, for physical goods, from the day you receive them. To withdraw, send us a clear statement, for example by email to hello@midhull.com or by post to the address above. You can use the model form below, but you do not have to. Sending the statement before the period ends is enough.

Effects of withdrawal: we refund all payments we received from you, including standard delivery costs, without undue delay and at the latest within 14 days of receiving your withdrawal, using the same payment method unless agreed otherwise; you never pay fees for the refund. For goods, we may wait until we have the goods back or you have shown that you sent them. You send goods back to us within 14 days and pay the direct cost of returning them. You only pay for loss of value caused by handling the goods beyond what is needed to check them.

Exceptions: there is no right of withdrawal for goods made to your specification or clearly personalised, such as a print of your own song cover. For digital content that is not on a physical medium, the right of withdrawal ends when we start delivering it, if you expressly agreed that we start before the withdrawal period ends and confirmed that you know you lose your right of withdrawal by doing so. For a service you asked us to start during the withdrawal period, you pay a fair share for what we provided up to your withdrawal.

• Model withdrawal form: To Shramish Kafle, Gutenbergstraße 5, 67227 Frankenthal (Pfalz), Germany, hello@midhull.com: I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following goods (*) / the provision of the following service (*): ___. Ordered on (*) / received on (*): ___. Name of consumer(s): ___. Address of consumer(s): ___. Signature of consumer(s) (only if this form is notified on paper): ___. Date: ___. (*) Delete as appropriate.

Coins, tips and fan clubs

Coins are a prepaid digital item that you can use in Midhull, for example to tip creators, join fan clubs or boost a song. They have no cash value, cannot be exchanged for money or transferred outside Midhull, and do not expire while your account is open. Statutory rights to a refund stay unaffected.

When you tip a creator or join their fan club, the creator receives the share of what Midhull receives that the app shows before you confirm. Creators 18 and older can receive payouts through Stripe. Payouts need a Stripe account and follow Stripe’s terms, and creators are responsible for their own taxes.

Shop

Prints and other physical products in our shop are made to order and shipped by our partner Printful. Prices include VAT; shipping is shown before you pay. Payment is by card through Stripe. The contract is made when we confirm your order by email. Your statutory rights for defects apply.

Challenges

Challenges are judged by a jury on published criteria together with listener votes; chance plays no part. Each challenge shows its rules, dates and prizes. Prizes are not paid in cash and cannot be exchanged. We may disqualify entries that break these terms or that bought, traded or automated votes.

Your content

What you upload, such as lyrics, recordings, hums and photos, stays yours. You confirm that you have the rights to use it in Midhull and that it does not infringe anyone else’s rights.

The songs, covers and lyric videos you make are yours as between you and us. To the extent we have any rights in them, we transfer those rights to you, subject to the licence below and the use rights of your plan. Copyright protection for AI generated work differs between countries and may not exist in some, so we cannot promise that a song is unique or protected everywhere.

Use rights by plan: on every plan you can listen to, keep, share and gift your songs. Creator also covers posting on your own channels, including monetised YouTube, TikTok and Instagram. Pro also covers business use, including releases on streaming services, ads, client work and sync. A song keeps the rights of the plan it was made on, even if your plan changes or ends. The free first song is for personal use only. Every song you keep on a plan stays yours to download.

Licence to us: you give us a non-exclusive, worldwide, royalty free licence to store, copy, process, adapt the format of, show, play and distribute your content, only as needed to run, secure and improve Midhull and to show it where you choose to share it. For songs you publish, this includes showing them in Discover, charts, challenges and share pages, and featuring them, credited to you, in Midhull and on Midhull’s own channels. The licence ends when you delete the content or your account, except for backups that we delete within 90 days and for remixes covered in the next paragraph.

Remixes: if you allow remixes of a published song, other people on Midhull may sample and remix it inside Midhull and share the result through Midhull, always with credit to you. You can change who may remix your songs in Privacy and safety. Remixes made before you changed this or deleted the song may stay up, with their credit.

Our materials, including the app, our sound engine, stock voices, sample packs, Midhull Specials, designs and brand, belong to us or our licensors. You may use them only inside Midhull and as part of your songs.

Your voice and other people

You may set up My Voice only with your own voice, after you agree on the consent screen and read a consent phrase out loud. You may never record, upload or imitate another person’s voice, and you may not copy the voice, name or recognisable style of a real artist.

You may not use Midhull to make a song that pretends to be by, or sung by, someone else, or that makes a real person appear to say or sing something they did not.

AI labels and watermarks

Songs made with Midhull carry AI labels, and songs sung with My Voice also carry an inaudible watermark. Do not remove, hide or change them. Where the law requires it, you must tell people that a song you publish outside Midhull was made with AI.

Content rules

Everything you make, upload or send has to follow our community guidelines and the law. You may not use Midhull to break the law, infringe rights, harass people, spread hate, abuse children, or spam.

You may not attack, overload or reverse engineer Midhull, get around its limits or checks, scrape it, use bots, or use Midhull or its output to build or train a competing AI model.

Reporting illegal content, decisions and appeals

Anyone can tell us about content they believe is illegal or breaks our rules: use Report on the song, comment or profile, or email copyright@midhull.com. Please include where the content is (a link or the song name), why you believe it is illegal, your name and email address, and a statement that you believe in good faith that the information is accurate and complete. We confirm that we received your notice and tell you our decision.

We review notices in a timely, careful and objective way, with automatic tools and with people. If we remove or restrict your content or account, we tell you what we did, why, which rule or law it is based on and whether an automatic tool was involved, unless the law or safety prevents it.

You can appeal a decision, or our decision not to act on your notice, for 6 months, free of charge, from the app (Privacy and safety, Reports) or by email. A person who did not make the first decision reviews it. If you live in the EU, you can also go to an out-of-court dispute settlement body certified under the Digital Services Act, or to a court.

We may suspend, for a reasonable time and after a warning, accounts that often post clearly illegal content, and people who often send clearly unfounded notices or appeals.

Single point of contact for authorities, the European Commission and users under the Digital Services Act: hello@midhull.com, in English or German.

Copyright notices

If you believe something on Midhull infringes your copyright or uses your voice, send the details above to copyright@midhull.com, together with the work you believe was infringed and your physical or electronic signature. If your content was removed after a notice and you believe that was a mistake, you can send a counter-notice to the same address with your contact details and the reason. We act on notices that hold up and end the accounts of repeat infringers.

Apple and Google

If you got the app from the App Store: these terms are between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and, if the app fails to meet any warranty that applies, its only obligation is to refund the purchase price under its rules. Apple is not responsible for any claims relating to the app, including product liability, legal or regulatory claims and claims that the app infringes someone’s intellectual property; we are responsible for handling those as these terms and the law provide. You confirm that you are not in a country under a U.S. embargo and are not on a U.S. list of prohibited or restricted parties. Apple and its subsidiaries are third party beneficiaries of these terms and may enforce them against you. The same applies to Google for the Google Play version, as far as Google’s rules require.

Ending the agreement

You can delete your account at any time in Settings. Paid plans end as described under Payment, renewal and cancellation.

We may end the agreement with 30 days’ notice. If we do so without a reason you caused, we refund the unused part of any period you paid for. We may suspend or end access at once for an important reason, especially if you seriously or repeatedly break these terms or the law, and we tell you why unless the law or safety prevents it. Before you lose access, you can download the songs you kept, unless this would be unlawful.

Our responsibility

We are fully liable for damage we cause intentionally or through gross negligence, for injury to life, body or health, under the German Product Liability Act and where we gave a guarantee.

If we are slightly negligent, we are liable only if we breach an obligation that is essential for the agreement, one that makes the agreement possible in the first place and that you may rely on. In that case our liability is limited to the damage that is typical and foreseeable for this kind of agreement. Otherwise we are not liable for slight negligence.

These limits also protect our employees, representatives and agents. Your statutory rights if Midhull or a purchase is defective, and the mandatory consumer protection of the country where you live, stay unaffected.

If you culpably break these terms or the law and someone makes a claim against us because of it, you compensate us for the resulting reasonable costs, including reasonable legal costs.

Changes to these terms

We tell you in the app at least 30 days before changes take effect, and we keep a list of what changed and when. Changes that affect the core of the agreement, such as price or what your plan includes, apply only if you agree. If you do not agree to a change, you can end the agreement before it takes effect.

Law and disputes

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you also keep the protection of the mandatory law of the country where you usually live, and you can bring a claim in the courts there.

If you are a merchant, a legal entity under public law, or have no general place of jurisdiction in the EU, the courts of Frankenthal (Pfalz), Germany, have jurisdiction.

We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.

If any part of these terms is invalid, the rest stays valid and the statutory rules apply instead.

Contact

Questions about these terms go to hello@midhull.com, privacy questions to privacy@midhull.com, and rights questions to copyright@midhull.com. A person on our team answers.